Contact Us
Got a question about a casino not on Gamstop, spotted something out of date on one of our reviews, or want to flag a site we haven't covered yet? This is the page for that. Non Gamstop Casinos is run as an independent research and comparison resource, and we rely on readers to help us keep it accurate.
What we can help with
Before reaching out, it's worth knowing what falls inside our remit and what doesn't:
- Site accuracy — if a bonus, wagering term or rating on this page looks out of date, tell us and we'll check it against the operator's current terms.
- Suggestions — if you've come across a casino not on Gamstop that isn't listed here, we're happy to take a look for a future update.
- General queries — how our ranking process works, why a brand sits where it does, or how a specific payment method behaves on these sites.
What we can't do is intervene in disputes between you and a casino, process withdrawals, verify your account, or offer legal or financial advice. Those matters sit with the operator itself, its licensing authority, or a relevant support body — not with a review site.
Before you get in touch, check the basics
A lot of common questions are already answered elsewhere on the site, which can save you a wait:
- For a full rundown of our current top-rated picks, see Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed.
- For background on who we are and how the site is funded, visit About Us.
- If you're concerned about your own play, or want to understand exclusion options outside Gamstop, our Responsible Gambling page covers this in plain terms.
- For the legal wording behind how this site operates, the Terms and Conditions page has the detail.
How our ratings are put together
A question we get asked often enough to answer here: nothing about commercial relationships decides where a brand sits in our rankings. Positions on this site are based on editorial research covering game selection, payment options, bonus terms and general usability. If we earn a commission when a reader signs up through a link, that comes after the ranking is set, not before it — it never buys a better score or a place it hasn't earned.
A note on the operators we cover
Brands such as Betmica, Kikibet, Betninja, WinnerIsland and the other sites reviewed on Non Gamstop Casinos are independent operators. We don't run their platforms, hold their funds, or manage their promotions. Any questions about a live account, a pending withdrawal, or a bonus that hasn't credited need to go to that casino's own support team directly — they're the only ones with access to your account details.
Response times
We aim to read and reply to genuine queries as promptly as we reasonably can, though as an independent site we don't offer live or guaranteed-hours support. If your message concerns something urgent — a live gambling transaction, a payment issue, or an account problem — contact the operator involved first, since they're best placed to resolve it quickly.
Age and eligibility reminder
This site is intended for adults aged 18 and over. If you're contacting us with a question about play, bonuses or account setup, please make sure this applies to you before proceeding with any casino listed here.